Privacy policy.

Last Updated: January 2025

Bristol Exterior Cleaning Ltd ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, interact with us, or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data – Name, title.

  • Contact Data – Email address, phone number, postal address.

  • Transaction Data – Details about payments and services purchased.

  • Technical Data – IP address, browser type, and usage data.

  • Marketing Data – Preferences for receiving marketing communications.

2. How We Collect Your Data

We collect data in the following ways:

  • Direct interactions (e.g., when you contact us via email, phone, or forms on our website).

  • Automated technologies (e.g., cookies and analytics tools tracking website usage).

  • Third parties (e.g., payment providers and advertising platforms).

3. How We Use Your Data

We use your data to:

  • Provide and manage our services.

  • Process transactions and payments.

  • Communicate with you about inquiries, services, and offers.

  • Improve our website and customer experience.

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – When data processing is required for service delivery.

  • Legitimate interests – For improving services and marketing.

  • Legal compliance – To meet regulatory obligations.

  • Consent – When you opt-in to marketing communications.

5. Data Sharing

We may share your data with:

  • Service providers (e.g., payment processors, IT support, marketing platforms).

  • Legal or regulatory authorities when required by law.

  • Third-party analytics and advertising providers.

We do not sell your data to third parties.

6. Data Security

We implement appropriate security measures to prevent unauthorised access, alteration, or disclosure of your data.

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict data processing.

  • Withdraw consent where applicable.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies and Tracking Technologies

We use cookies to improve user experience. You can manage cookie settings in your browser.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Bristol Exterior Cleaning Ltd
info@bristolexteriorcleaning.com

We may update this Privacy Policy periodically. Please check this page for any changes.